Consistency in Your Company's Social Media: Is it Really That Important?
Perhaps you've heard that social media is an important tool to grow your small business into a not-so-small business. And, perhaps you've even heard that if you're consistent it would be even better. Have you wondered what the big deal is? Why isn't it good enough just to post. At least it's active, right?. Well, here's the deal. It's a little bigger than that...
Social media is growing in importance each and every day. Especially when it comes to keeping a business relevant and actively engaging with current customers, as well as potential new customers. Social media is a huge factor in influencing what people think about your brand and how your brand makes them feel. Understanding consistency across multiple social media accounts can be challenging, but it’s crucial. It’s extremely helpful for clients to understand what you offer as a business and your style.
But, what exactly does this mean? You don't want clients to have confusion about who you are and what you offer. If you are about to express that you are versatile and multi-faceted, ok cool, I hear you. But think about this... How would you respond to your lawyer sharing health tips on their company's Instagram account or your dog groomer sharing real estate projections? Maybe it's cool they have lots of interests but it's also confusing. It's best to share your many sides with your friends and family and keep your business social media focused on your business.
Consistency across social media can be narrowed down into three important categories: design, voice, and content.
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Is Shopify the Best? Choosing your E-commerce Website Platform.
This article is for small business owners who wear many hats and are looking to create their first e-commerce site that is easy to manage and built for the DIYer. Disclaimer: There are more powerful e-commerce options that exist and I've chosen to focus on a couple I've found that are budget and DIY-friendly.
There are many great website platforms available when prioritizing e-commerce. Choosing which one is best for you can be very confusing and overwhelming. When you first start googling, you'll often find Shopify first. Two additional options I recommend considering for your first site include Squarespace and Squareup.
Important factors such as cost, design ability, and cart features will be covered regarding each of these 3 options.
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WAIT! Define your Brand before you Design your Brand
You are talented. You have skills that people would pay you for. You've always wanted to be your own boss.
Is this you? That is awesome! So when should you reach out to schedule your branding, logo, website, etc?...
So here's the thing. And maybe this is going to sound counter-intuitive as someone who LOVES working with small business owners to define who they are and how to best represent them. But, now might NOT be the right time for you to contact a branding designer.
Sorry to be a buzzkill but hear me out...
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A Designer's Perspective: Risk Management for Small Business Owners
Today I went to a risk mitigation panel for small business owners. Here is what I learned:
As a small business owner, the risks which impact your company impacts your personal life and vice versa. Here are 3 considerations when deciding to quit your comfy cubicle corporate 9-5 job and venture out as an entrepreneur.
It's a lot harder for a small business owner to have an unproductive day than when you're working as part of a team. This is because your productivity has a direct correlation to your bottom line or your income. How do you protect your income?
Many businesses are 1 or 2 invoices away from running out of business. You'll need access to liquidity to continue your business during lean times. Do you have a way to access capital when you need it?
Phishing is the most common successful cybersecurity threat. This is when the 'bad guys' send an email that contains a hyperlink that, when clicked, makes you susceptible to a hack, a threat or access to you or your passwords. How are you protecting your data?
These 3 considerations represent risks you take on as a business owner; income, liquidity, and data protection. The presenting panel didn't share this information just scare us though - they offered some recommendations too. Here are my take-aways:
To protect income - create strategies and a process for your business cycle so if you need support on a project, your team can jump in where you left off.
Lean times can sneak up on you. Getting a credit line is much easier when you don't currently need it. Talk to your banker before you are in dire straits.
Data security is important to teach your team about. Something as simple as teaching your team what a phishing email looks like and how to avoid clicking them will reduce your risk of successful cyber attacks.
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Do You Speak Design?
Yes, as a designer, my job is to create a design which looks good. But graphic design is not about creating a design that is pretty... It's about design which connects with a sentiment, a feel, and at its crux; the ethos of a business.
Styles come and go. Good design is a language, not a style." - Massimo Vignelli, designer
This is why, as a designer, I cringe when a potential client wants to see my design style. Yet, in the moment, it's a challenge to explain to a new client why that's so.
I've come here to try...
Logo & Branding Design is about getting to know a business at it's core and finding imagery, line weights, typography, and other design elements which speaks to the feel of it.
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Nervous with Networking? Do it Anyway.
Do you dread networking? Is there this pressure to impress, to sell, to connect that just muddies your potential for connection. Do your hands sweat? I totally get it. But honestly, you'd never know it.
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Finding Extra Time as a Sole Proprietor
As a small business owner, I wear many hats. Somedays I like this variety in roles; learning how to track expenses, marketing my business, and serving my clients. But other times, I'm stretched thin, wondering whether learning about a new tax code is REALLY the best way I should spend my day. Or, if there are pieces of projects I could train someone else to do.
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Is Facebook Still Relevant for MY Business?
Here’s the deal; Facebook is an awesome tool to connect with and according to Sprout Social, 68% of Americans use Facebook and 74% of those users visit daily. So chances are your customer is on social.
But, while the algorithms that manage what we see in our Facebook feed is complicated and ever-changing, what we know is that non-paid business posts don’t tend to show up often - even in the feeds of those who follow your business. So what’s the answer? Do we just pay to boost every post? Or should we abandon Facebook in a fit of rage? Not yet.
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Creativity Under Pressure
Tight deadlines, big projects, fast turn-arounds - I'm your girl. I love the adrenaline rush of producing creative work under constraints. I feel like super women when I can nail a challenge; especially when there are high stakes and nit-picky stake-holders.
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When to Properly Brand Your Business
Are you thinking about doing your own thing?... About quitting your job to pursue your passion. That's exciting - and brave. May I offer a bit of advice? Wait to create your logo. Wait to create that website. Wait to pay for a branding package and fancy shmancy marketing collateral.
Many cities in the US have Small Business resources to work with you to create your business plan. Use them. Meet lots of people - go to networking events and share your services. Use a template from Vistaprint.com to design cheap and cheerful print materials that work for now as you work out the kinks in what specifically you are offering.
If your company is viable in your area, you will find that people will pay for your services even if you don't have fancy branding.
So how do you know you are ready for an upgrade?
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Free (and very low cost) Resources for Creatives
As a graphic designer, I utilize a number of tools to stay efficient and effective in my craft. Here are some FREE (or very low cost) ones I use all the time...
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To conform or not to conform? Is that the DESIGN question?
I actively work to be knowledgable regarding which design styles are trending. On Instagram, I follow accounts sharing design inspiration for logos, print collateral, and websites. And, I also watch youtube videos of other designers talking about predictions for what will be most popular next.
This morning I came across a video about the most popular trends for 2019 in graphic design littered with belittling comments about how they'll be staying away from these ideas JUST because they are trending. Other commenters lament with disdain that these will be what their clients force them to create. Is all this sputtering necessary? Come on guys really?...
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The Power of Changing your Scenery: Networking at Panera
I enjoy working in my office, sitting directly in front of a window with ample sunlight, plants to my left, and whatever music I'm craving playing in the background. I am what is now referred to with pride (or loathing/contempt/curiosity depending who you are) as a digital nomad. My work is based solely on my computer, meeting with clients through a screen, connecting across time zones, states, and sometimes countries. I also travel to various areas in the United States and the World as I meet new clients and continue to work with existing clients.
And although I set-up a cozy office environment - sometimes I crave a change of scenery and a good cup of coffee that didn't come from my Keurig. I have found that although I LOVE checking out small coffee shops where ever I go, if I'm going to hunker down for 3-5 hours of work; my best option is Panera Bread. Now I'm not saying there aren't other options but I have found their combination of fast WIFI, cushy seating, ample plugs, and free coffee refills do it for me. But this isn't an ad for Panera - I promise.
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Simple SEO Advice for Dog Lovers
Search Engine Optimization (SEO) is a BIG deal for your business website. Yet, before you dive into all the how-to build-your-SEO-blogs and the what-if-you-aren't-technologically-savvy-blogs and into the forever-depending-rabbit-hole of SEO terror; take a step back, a deep breath, and take care of the 3 simple(ish) and quite solid steps to improve your SEO.
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Cheap Design is VERY EXPENSIVE
Just because you know how to chop vegetables and turn on your stove doesn’t mean you can whip up a gourmet meal or that you should call yourself a professional chef. It takes time, experience, often schooling and years hard work to hone the craft. And then you may just be good. It takes creativity and ingenuity to be great. It’s the same with design.
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